You can reach us anytime through our contact form or by emailing [vizzzlet@gmail.com]. Our team typically responds within 24–48 hours on business days. We're here to help with any questions or concerns!

We know you’re excited to get your order! That’s why we process and ship all orders within 1-2 business days. Once shipped, delivery usually takes between 7 to 15 business days, depending on your location. You’ll receive a tracking number so you can follow your package every step of the way!

We’re here to help! While we don’t accept returns, if your item arrives damaged, defective, or incorrect, please contact us within 10 days of delivery. We’ll gladly arrange a replacement for you to make things right.

Once your order ships, we’ll send you a confirmation email with a tracking number. You can use this number on the carrier’s website to see the latest updates on your delivery. If you have any trouble tracking your package, just reach out to our support team—we’re here to help!

Absolutely! We carefully select products that meet high safety standards. However, we always recommend supervising pets and children while using any gadget or toy, and following any usage instructions provided.

Unfortunately, once an order is placed, we’re unable to change the shipping address. Please double-check all details at checkout to ensure everything is correct. If you entered the wrong address, reach out to us right away—we’ll do our best to assist if the order hasn’t shipped yet, but changes are not guaranteed.

Yes! We run special sales and promotions from time to time. Be sure to sign up for our newsletter or follow us on social media to stay updated on the latest deals, giveaways, and exclusive offers.